Experience & Education

Current Resume

Updated April 2023

QUALIFICATION SUMMARY

  • MBA, MSDS, Executive Leadership, Business Ownership, and General Management experience

  • 10+ years of successful experience in business development, leadership, data, strategy, marketing, and finance

  • Utilized data analytics, pricing strategy, and operational excellence to achieve continued revenue

    growth and a consistent average profit margin 15-18% higher than the industry average

  • Executive level presentation and public speaking experience, exceptional stakeholder relation skills

  • Data Science Skills — R, SQL, Python, Machine Learning/AI, Github, MS Excel & Powerpoint

WORK EXPERIENCE

Data Experience

Research & Data Analyst-Data Scientist, Willamette University; Salem/Portland, OR — 2021-Current  

Projects and research through Master’s in Data Science Program, Independent Consulting & RA work

  • Used APIs and web scraping to gather, wrangled, and cleaned my own data sets for in-depth exploratory data analysis projects and research

  • Used SQL to join completely separate but related data frames for deeper exploratory data analysis

  • Projects focused on Natural Language Processing (NLP), sentiment analysis, and text analysis

  • Applied statistical methods and sampling to analyze customer behavior in big data project

  • Used supervised and unsupervised machine learning methods in R and Python to create predictions

Co-Owner | Data Analyst/Engineer & Director of Business Development, Rafns’; Salem, OR — 2012-2021 

Established, built, led, and managed one of the top-rated, fine dining restaurants in Salem, OR 

  • Data literacy & analysis — collected, wrangled, and visualized data for strategy, OKRs & KPIs, built datasets for performance, forecasting, trend analysis, process improvement, & business finance

  • Utilized data to develop pricing strategy and operational efficiency resulting in a consistent profit margin 15-18% higher than industry average & food cost 10-18% lower than industry average

  • Utilized data to evaluate target market and pricing strategy resulting in an attendance growth of 136% and a customer check average growth of 28% in a three-year period

  • Managed all written, verbal, and visual communication (design, messaging, facilitation)

  • Managed, led, and trained employees, developed guidelines, policies & procedures, HR compliance

  • Directly managed business finance and bookkeeping— prepared financial statements for analysis

Current

Executive Director, Salem Orchestra; Salem, OR — 2019-Present 

Established, led, and managed the organization, board of directors, stakeholders, and cross-functional teams

  • Utilized strong analytical, change agility, strategic, and problem-solving skills to lead the organization from conception in 2019 through the COVID-19 pandemic to present

  • Expert in goal development, business strategy & OKRs, business finance, and budgeting — responsible for 6.5% growth in funding through public support and 10% growth in revenue post pandemic

  • Exceptional presenter & public speaker — presented for corporate sponsors and the board of directors

  • Managed all communications, branding & marketing (design, messaging, and facilitation) — consistently

    achieved a 4% or higher click-through rate (CTR) for digital advertising campaigns, surpassing the

    industry average of 2%

  • Project management — continual leadership and event management with cross-functional teams

EDUCATION

Willamette University, Master’s in Business Administration, (2020-2022)

  • Graduated with Atkinson Honors — GPA 3.88 out of 4.0

  • Curriculum — Elite Business Administration courses including Accounting, Business Finance, Operations, Statistical Analysis, Marketing Data Analytics, Product Analytics and Development, Politics & Public Policy, System Dynamics Modeling, Market Research, Strategy

Willamette University, Master’s of Science in Data Science, (2021-2023) 

  • GPA 3.74 out of 4.0

  • Curriculum —Advanced Data Science courses including R (Programming Language), Data Analysis & Visualization, SQL, Data Engineering. Databases & Structure, Big Data Query, Machine Learning, Python (numpy, pandas, scikit-learn), Git, Code Review, Shiny, Data Communication, Github

SKILLS & PROFICIENCIES

  • Business Analytics: Strategy Canvas, Marketing Strategy, Brand Development, PESTLE DG, Value Chain Analysis, VRIN, Financial Modeling, Statistics, Quantitative & Qualitative Research, System Dynamics Modeling (Vensim), Microsoft Office, Google Cloud Services, Project Management, Trello

  • Data Science: R - (tidyverse, tidytext, dplyr, ggplot, plotly, shiny, rvest, NLP, gt, caret), Python (numpy, pandas, scikit-learn), SQL, Statistics, Regression, Advanced Excel, Advanced PowerPoint, Tableau, Quarto, GitHub, Machine Learning (algorithms, supervised, unsupervised, trees, clustering, classification, odds ratio), Data Visualization, Dashboards

  • Soft Skills: High-level presentation skills, excellent attention to detail, organized, verbal communication skills, responsive, emotional intelligence, ability to collaborate, teamwork, diplomatic coordination, management, customer service, negotiation, self-motivated, highly curious, eager for lifelong learning and continuous improvement

AWARDS & ACCOMPLISHMENTS

  • Rafns’ Restaurant — 2015 Marion County Environmental Works Green Awards, “Sustainable Small Business of the Year”

  • Consistent 100% scores with the Health Department at Rafns’

  • 5-Star Rating of Rafns’ through TripAdvisor for all 8 years

  • “Most Curious Award” from my 1st-grade teacher, Mrs. Dyer

VOLUNTEER LEADERSHIP

  • Board of Directors, Salem Harvest; Salem, OR — 2022-Current 

  • Board of Directors, Travel Salem; Salem, OR — 2019-Current

  • Violinist, Salem Pops Orchestra; Salem, OR — 2017-2020

  • Violinist / Board of Directors, Salem Philharmonia Orchestra; Salem, OR — 2014-2017